We have updated our Terms of Use.
Please read our new Privacy Statement before continuing.

Unfriendly skies

29 September 2017 By Peter Thal Larsen

Angry customers and an irate regulator might pose an existential threat for most companies. Not the budget airline. Cancelling 20,000 flights will cost it a little in compensation and slower growth. As long as travellers favour discount fares, though, its planes will remain full.

This content is for Subscribers only


Email a friend

Please complete the form below.

Required fields *


(Separate multiple email addresses with commas)