We have updated our Terms of Use.
Please read our new Privacy Statement before continuing.

System reboot

1 May 2018 By Aimee Donnellan

A botched system transfer locked almost a million TSB customers out of the UK lender’s online services. Chaotic technology rollouts are increasingly common in banks, but receive less scrutiny than financial risks. Preparing for unexpected events would make systems more robust.

This content is for Subscribers only


Email a friend

Please complete the form below.

Required fields *


(Separate multiple email addresses with commas)